TERMS OF SERVICE
This website is operated by Luvia London. Throughout the site, the terms “we”, “us”, and “our” refer to Luvia London. Luvia London offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including any additional terms, conditions, and policies referenced herein or available via hyperlink. These Terms apply to all users of the site.
Please read these Terms carefully before using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree, you may not access the website or use our services.
Nothing in these Terms affects your statutory rights as a consumer under the laws of the United Kingdom.
SECTION 1 — ONLINE STORE TERMS
By agreeing to these Terms, you confirm that you are at least the age of majority in your country of residence, or that you have given consent for any minor dependents to use this site.
You may not use our products for any unlawful or unauthorised purpose, nor may you violate any applicable laws, including copyright and consumer protection laws.
Any breach of these Terms may result in immediate termination of your access to the Service.
SECTION 2 — GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that content you submit (excluding payment information) may be transferred unencrypted across various networks. Payment information is always encrypted during transfer.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission from Luvia London.
SECTION 3 — ACCURACY, COMPLETENESS & TIMELINESS OF INFORMATION
We are not responsible if information on this site is inaccurate, incomplete, or not current. Content is provided for general information only and should not be relied upon as the sole basis for decisions.
We reserve the right to modify site content at any time without obligation to update information.
SECTION 4 — MODIFICATIONS TO SERVICES & PRICES
Prices for products are subject to change without notice.
We reserve the right to modify or discontinue the Service (or any part thereof) at any time. We shall not be liable for any modification, price change, suspension, or discontinuance of the Service.
SECTION 5 — PRODUCTS & SHIPPING
Some products may be available exclusively online and in limited quantities. Returns and refunds are subject to our Refund Policy.
We make every effort to display products accurately; however, colours and appearance may vary depending on device settings.
Orders may be fulfilled through international suppliers. Delivery times may vary depending on destination and demand. Where applicable, VAT, customs duties, or import charges may be applied according to UK regulations and are the responsibility of the customer unless otherwise stated.
Estimated delivery times are provided for guidance only and are not guaranteed.
SECTION 6 — BILLING & ACCOUNT INFORMATION
We reserve the right to refuse or cancel any order at our discretion.
You agree to provide accurate and complete purchase information and to promptly update your details to ensure successful transaction processing.
SECTION 7 — OPTIONAL THIRD-PARTY TOOLS
We may provide access to third-party tools “as is” and “as available” without warranties or representations. Use of such tools is entirely at your own risk.
SECTION 8 — THIRD-PARTY LINKS
Third-party links may direct you to external websites not operated by us. We are not responsible for the content, accuracy, or transactions conducted on third-party websites.
SECTION 9 — USER COMMENTS & SUBMISSIONS
You agree that we may use, edit, and distribute any submissions you provide without restriction or compensation.
You are solely responsible for the legality, accuracy, and content of your submissions.
SECTION 10 — PERSONAL INFORMATION
Your submission of personal data is governed by our Privacy Policy.
SECTION 11 — ERRORS & OMISSIONS
We reserve the right to correct errors, inaccuracies, or omissions and to cancel orders if any information is inaccurate at any time without prior notice.
SECTION 12 — PROHIBITED USES
You are prohibited from using the site or its content for unlawful purposes, violating intellectual property rights, submitting malicious code, collecting personal data without consent, or engaging in abusive or discriminatory behaviour.
SECTION 13 — DISCLAIMER OF WARRANTIES & LIMITATION OF LIABILITY
The Service and all products are provided “as is” and “as available” without warranties of any kind.
To the fullest extent permitted by law, Luvia London shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of the Service or products.
This limitation does not exclude liability for death or personal injury caused by negligence, fraud, or any matter which cannot be excluded under UK law.
SECTION 14 — INDEMNIFICATION
You agree to indemnify and hold harmless Luvia London from any claims arising from your breach of these Terms or violation of any law or third-party rights.
SECTION 15 — SEVERABILITY
If any provision of these Terms is found unenforceable, the remaining provisions shall remain in full force and effect.
SECTION 16 — TERMINATION
These Terms remain effective unless terminated by you or us. We may terminate access if you fail to comply with any provision.
SECTION 17 — ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and Luvia London, superseding any prior agreements or communications.
SECTION 18 — GOVERNING LAW
These Terms of Service shall be governed by and construed in accordance with the laws of England and Wales.
SECTION 19 — CHANGES TO TERMS
We reserve the right to update these Terms at any time. Continued use of the website constitutes acceptance of any changes.
SECTION 20 — CONTACT INFORMATION
Questions regarding these Terms of Service should be sent to: