Terms of Service

Last updated: January 2026

Welcome to Luvia London. By accessing or using our website, you agree to be bound by the following Terms of Service. Please read them carefully before making a purchase.

1. General

These Terms of Service apply to all users of luvialondon.com. By placing an order, you confirm that you are at least 18 years of age and agree to these terms. Luvia London reserves the right to update these terms at any time without prior notice.

2. Products & Pricing

All prices are displayed in British Pounds (£) and include VAT where applicable. We reserve the right to change prices at any time. In the event of a pricing error, we will contact you before processing your order.

Product images are for illustrative purposes. Colours may vary slightly due to screen settings.

3. Orders & Payment

By placing an order, you are making an offer to purchase. We reserve the right to refuse or cancel any order. Payment must be made in full at the time of purchase. We accept major credit/debit cards, PayPal, Apple Pay, and Google Pay.

4. Shipping

Delivery times are estimates and not guaranteed. Luvia London is not responsible for delays caused by third-party carriers or customs. Risk of loss passes to you upon delivery.

5. Returns & Refunds

Our returns policy is outlined in full on our Refund Policy page. By purchasing from Luvia London, you agree to the terms set out therein.

6. Intellectual Property

All content on this website — including images, text, logos, and designs — is the property of Luvia London and is protected by copyright law. You may not reproduce, distribute, or use our content without express written permission.

7. Limitation of Liability

Luvia London shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our total liability shall not exceed the value of your order.

8. Contact

For any questions regarding these Terms of Service, please contact us at luvialondon@gmail.com.