SHIPPING POLICY

At Luvia London, we are committed to delivering your order as smoothly and transparently as possible. Below you will find essential information regarding processing times, delivery estimates, and shipping conditions.

AVERAGE DELIVERY TIME

PROCESSING TIME

Once an order is placed, it is processed within 1–3 business days. Orders placed on weekends or public holidays may require additional processing time.

DELIVERY TIME

After processing, orders are dispatched and delivery typically takes 7–12 business days.

Please note that delivery times are estimates and may vary due to factors outside our control, including customs processing, carrier delays, or peak periods.

PLACING AN ORDER

Ordering from Luvia London is simple:

  1. Select Your Product
    Choose your desired item and select the correct size, colour, or variant before adding it to your cart.
  2. Proceed to Checkout
    Enter your shipping details accurately and review your order before continuing.
  3. Shipping Confirmation
    All orders are shipped free of charge, unless stated otherwise during checkout.
  4. Payment Method
    We offer secure, SSL-encrypted payment options, including:
    • Visa
    • Mastercard
    • American Express
    • PayPal
    • Apple Pay
    • Google Pay
  5. Order Completion
    Once payment is completed, you will receive an order confirmation email.

SHIPPING COSTS

We are pleased to offer free shipping on all orders, with no minimum purchase required.

Any applicable customs duties, VAT, or import charges imposed by local authorities are the responsibility of the customer, unless explicitly stated otherwise.

SHIPPING & FULFILMENT

To maintain fair pricing and high product quality, orders are fulfilled through our international logistics partners and shipped from overseas warehouses.

Orders may be shipped in batches depending on availability and logistics flow. This helps us operate responsibly and efficiently while keeping prices accessible.

IMPORTANT INFORMATION

  • Delivery timeframes are not guaranteed and are provided as estimates only.
  • We are not responsible for delays caused by customs clearance, carrier disruptions, or incorrect address details provided at checkout.
  • Please ensure your shipping information is accurate to avoid delivery issues.

URGENT ORDERS

If you require urgent dispatch, please contact us before placing your order. While we cannot guarantee expedited delivery, our team will do their best to assist where possible.

CONTACT

If you have any questions regarding shipping or delivery, our customer service team is here to help: